Shipping

Where can I receive my order?

It can be sent to an address selected by you (home, work, etc. - never a PO Box).

Can the delivery country be different from the purchase country?

No. The delivery country must always be the same country in which the purchase was made.

How long will my order take to arrive?

Delivery times depend on the type of delivery selected. Standard deliveries, 2 to 3 working days (for Ceuta and Melilla 3-5 days)and express deliveries, between 

How much do I pay for delivery service?

The delivery to Spain and Portugal is free  for orders about 100 €. 

Standard delivery is 4.95 €.

Delivery to other countries is 20 €.

Can I track my order?

Yes. Click on the order menu in your account and you will be able to track your order in real time.

What is the home delivery process?

If you have chosen home delivery, we will send you an email confirming that your items have been dispatched (when your order leaves the warehouse),